Terms of Service

Please read these terms carefully before using AlloIA services

TERMS OF SERVICE

AlloIA.ai

Effective Date: May 7, 2025

1. ACCEPTANCE AND BINDING NATURE

By accessing, using, or registering for AlloIA's services, website, API, plugins, or any related tools (collectively, the "Services"), you agree to be legally bound by these Terms of Service ("Terms") and our Privacy Policy. IF YOU DO NOT AGREE TO ALL TERMS, YOU MUST IMMEDIATELY CEASE ALL USE OF OUR SERVICES.

2. COMPANY INFORMATION

AlloIA is operated by PrescientMind AI Inc., a corporation incorporated under Quebec law. Our registered address is 9 rue McMurray, Sherbrooke, Qc, CA J1M 2B5.

3. SERVICE DEFINITIONS AND LIMITATIONS

3.1 Free Analysis Tools

Our "Perspective" and "Action" tools provide AI presence analysis and recommendations. We retain generated recommendations for service improvement but do not store user input data.

3.2 Pulse Module

Our premium Pulse service stores all user prompts, analyses, and recommendations in our database. CRITICAL NOTICE: Pulse utilizes third-party Large Language Models (LLMs) that process and analyze your prompts. By using Pulse, you expressly consent to your data being shared with external AI providers.

3.3 MirrorIA Service

Domain verification service that collects only technical data necessary for DNS and domain ownership validation.

3.4 API, Plugin, and Integration Services

Technical services that process data submitted through various integration methods.

3.5 CRITICAL LIMITATION NOTICE FOR ALL SERVICES

WARNING: ALL RECOMMENDATIONS, ANALYSES, AND OUTPUTS PROVIDED BY OUR SERVICES ARE FOR INFORMATIONAL PURPOSES ONLY AND MUST NOT BE USED AS THE SOLE BASIS FOR BUSINESS DECISIONS.

You acknowledge and agree that:

  • Our systems do not have access to all data necessary for comprehensive business analysis
  • Our recommendations are based on limited information and automated processing
  • All outputs should be supplemented with additional research and professional consultation
  • You use all recommendations, analyses, and service outputs entirely at your own risk
  • No recommendation should replace proper due diligence or professional advice
  • Our tools and services are decision-support aids only, not authoritative business guidance

4. USER OBLIGATIONS AND CONTENT WARRANTIES

4.1 Sole User Responsibility

You are exclusively and entirely responsible for all content, data, information, and materials submitted to our Services through any method, including:

  • Website URLs and content analyzed
  • Data transmitted via API calls
  • Files uploaded to our platform
  • Information processed through our WordPress plugin
  • Any derivative works or outputs based on your inputs
  • All business decisions made using our recommendations or analyses

4.2 User Warranties and Covenants

By using our Services, you represent, warrant, and covenant that:

a) Legal Ownership and Rights

  • You own or possess all necessary rights, licenses, and permissions for all submitted content
  • You have full legal authority to grant us rights to process your content
  • No third-party consent or license is required for our processing of your content

b) Content Compliance

  • All submitted content complies with applicable laws and regulations worldwide
  • Your content does not infringe any intellectual property rights, copyrights, trademarks, or proprietary rights
  • Your content does not violate any contractual obligations or confidentiality agreements
  • Your content does not contain illegal, defamatory, obscene, or harmful material

c) Commercial Use Authorization

  • You have all necessary rights to use your content for commercial purposes through our Services
  • Your content does not breach any restrictions on sale, distribution, or commercial exploitation under any law or regulation worldwide
  • You will not use our Services to process content that you are legally prohibited from commercializing

d) Independent Decision-Making

  • You will not rely solely on our recommendations for business decisions
  • You will conduct independent research and seek professional advice when appropriate
  • You acknowledge that our Services provide incomplete information and limited analysis
  • You assume full responsibility for all decisions made using our outputs

4.3 Prohibited Uses

You expressly agree NOT to use our Services for:

  • Processing content that violates copyright or intellectual property laws
  • Analyzing websites or content you do not own or have permission to analyze
  • Generating recommendations for illegal or prohibited commercial activities
  • Making critical business decisions based solely on our recommendations without additional research
  • Any use that violates applicable laws, regulations, or third-party rights

4.4 Indemnification

You agree to indemnify, defend, and hold harmless PrescientMind AI Inc., its officers, directors, employees, and agents from and against any and all claims, damages, losses, costs, and expenses (including reasonable legal fees) arising from or relating to:

  • Your use of our Services
  • Your submitted content or data
  • Your violation of these Terms
  • Your violation of any third-party rights
  • Any legal action taken against us based on your content or use of our Services
  • Any business decisions made based on our recommendations or analyses
  • Any losses resulting from reliance on our incomplete or limited data analysis

5. PRIVACY AND DATA PROCESSING

Your personal information is governed by our Privacy Policy, incorporated herein by reference. By using our Services, you acknowledge and consent to all data processing described in our Privacy Policy, including sharing of data with third-party LLM providers for the Pulse service.

6. COMPREHENSIVE LIMITATION OF LIABILITY AND DISCLAIMERS

6.1 Service Disclaimer

OUR SERVICES ARE PROVIDED STRICTLY "AS IS" AND "AS AVAILABLE" WITHOUT ANY WARRANTIES, REPRESENTATIONS, OR CONDITIONS OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO:

  • Warranties of merchantability, fitness for a particular purpose, or non-infringement
  • Any representation regarding availability, reliability, or functionality
  • Any guarantee of results, outcomes, or performance improvements
  • Any assurance regarding accuracy or completeness of analyses or recommendations
  • Any warranty that our recommendations are sufficient for business decision-making
  • Any representation that our data analysis is comprehensive or complete

6.2 Express Exclusion of Warranties and Recommendations

WE EXPRESSLY DISCLAIM ALL WARRANTIES AND MAKE NO REPRESENTATIONS REGARDING:

  • Accuracy, completeness, or reliability of our analyses, recommendations, or outputs
  • Sufficiency of our data for comprehensive business analysis
  • Appropriateness of our recommendations for your specific business circumstances
  • Completeness of information considered in our analysis processes
  • Improvement in search rankings, AI visibility, website traffic, or business metrics
  • Compatibility with your specific business requirements or technical systems
  • Effectiveness of recommended strategies or optimizations
  • Absence of errors, bugs, or technical issues in our Services
  • Continuous availability or uninterrupted access to our Services
  • Security of data transmission or storage
  • Performance of third-party services or integrations
  • Quality or reliability of business decisions made using our outputs

6.3 Specific Disclaimers for Decision-Making

YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT:

  • Our Services provide limited analysis based on incomplete data sets
  • Our recommendations should never be the sole basis for business decisions
  • Professional consultation and additional research are always recommended
  • Our AI systems have inherent limitations and may produce inaccurate outputs
  • Market conditions, competitive landscapes, and business factors change rapidly
  • Our analysis cannot account for all variables affecting your business
  • YOU USE ALL RECOMMENDATIONS AND ANALYSES ENTIRELY AT YOUR OWN RISK

6.4 Maximum Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, INCLUDING ARTICLE 1474 OF THE QUEBEC CIVIL CODE, OUR TOTAL LIABILITY TO YOU FOR ANY AND ALL CLAIMS ARISING FROM OR RELATED TO THESE TERMS OR YOUR USE OF OUR SERVICES, WHETHER BASED IN CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR ANY OTHER LEGAL THEORY, SHALL NOT EXCEED THE LESSER OF:

  • CAD $100 (one hundred Canadian dollars)
  • The total amounts paid by you to us in the twelve (12) months immediately preceding the claim

6.5 Exclusion of Consequential Damages

WE SHALL NOT BE LIABLE FOR ANY:

  • Indirect, incidental, special, consequential, or punitive damages
  • Lost profits, revenue, sales, data, or business opportunities
  • Business interruption, downtime, or operational delays
  • Cost of substitute goods or services
  • Loss of goodwill or reputation
  • Third-party claims or demands
  • Any damages resulting from business decisions made using our recommendations
  • Losses caused by reliance on incomplete or inaccurate analysis
  • Opportunity costs from following or not following our recommendations
  • Any damages exceeding the amount specified in Section 6.4

THIS EXCLUSION APPLIES EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

6.6 Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, labor disputes, government actions, internet failures, or third-party service interruptions.

7. EXCLUSIVE REMEDY

YOUR SOLE AND EXCLUSIVE REMEDY FOR ANY DISSATISFACTION WITH OUR SERVICES, INCLUDING ANY LOSSES FROM BUSINESS DECISIONS MADE USING OUR RECOMMENDATIONS, IS TO REQUEST A REFUND AS PROVIDED IN SECTION 8 BELOW. EXCEPT FOR SUCH REFUNDS, WE PROVIDE NO OTHER REMEDIES, COMPENSATION, OR RECOURSE OF ANY KIND.

8. REFUND POLICY

8.1 Refund Eligibility

If you are dissatisfied with our paid Services, you may request a full refund within thirty (30) days of payment by contacting our support team with your account details and reason for the refund request.

8.2 Refund Processing

  • Refunds are processed at our sole discretion within thirty (30) days of approval
  • Refunds are provided via the original payment method when technically feasible
  • Processing fees charged by payment processors are non-refundable
  • No partial refunds are provided for unused portions of service periods

8.3 Limitations

  • Only one refund per customer account is permitted
  • Refunds are not available for free services or free trial periods
  • No refunds are provided after the thirty (30) day period
  • Abuse of refund policy may result in account termination
  • Refunds do not cover losses from business decisions made using our Services

9. INTELLECTUAL PROPERTY RIGHTS

9.1 Our Proprietary Rights

We retain all right, title, and interest in and to our Services, including all intellectual property rights in our software, algorithms, methodologies, analysis techniques, user interfaces, databases, and any improvements, enhancements, or derivatives thereof.

9.2 Limited License to You

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to use our Services solely for your internal business purposes in accordance with these Terms.

9.3 Your Content License to Us

By submitting content to our Services, you grant us a worldwide, non-exclusive, royalty-free license to use, process, analyze, store, and display your content solely for the purpose of providing our Services to you and improving our Services generally.

10. TERM AND TERMINATION

10.1 Term

These Terms remain in effect until terminated by either party as provided herein.

10.2 Termination by Us

We may suspend or terminate your access to our Services immediately, with or without cause, and with or without notice, including if:

  • You violate any provision of these Terms
  • Your use of our Services poses security or legal risks
  • We discontinue our Services generally
  • Required by law or legal process

10.3 Effect of Termination

Upon termination:

  • Your right to use our Services immediately ceases
  • We may delete your account and associated data
  • Sections 4, 6, 7, 8, 9, 11, and 12 survive termination

11. QUEBEC LAW COMPLIANCE

11.1 Governing Law

These Terms are governed by and construed in accordance with the laws of the Province of Quebec and the federal laws of Canada applicable therein, without regard to conflict of law principles.

11.2 Exclusive Jurisdiction

Any and all disputes, claims, or legal proceedings arising from or relating to these Terms, our Services, or your use thereof SHALL BE RESOLVED EXCLUSIVELY in the courts of competent jurisdiction located in the judicial district of Montreal, Province of Quebec, Canada. You irrevocably consent to the exclusive jurisdiction of such courts and waive any objection to venue or forum non conveniens.

11.3 Quebec Consumer Protection Act

If the Quebec Consumer Protection Act applies to your contract with us:

  • You acknowledge that our Services are provided to businesses and professionals for commercial purposes
  • Any provisions of these Terms that conflict with mandatory consumer protection laws are severed to the extent required
  • All other provisions remain in full force and effect

11.4 Language

These Terms are drafted in English. If required by law, a French translation may be provided, but the English version shall govern in case of any conflict or ambiguity.

12. GENERAL PROVISIONS

12.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and PrescientMind AI Inc. regarding your use of our Services and supersede all prior agreements, representations, or understandings.

12.2 Amendment

We may modify these Terms at any time by posting updated Terms on our website. Material changes will be effective thirty (30) days after posting. Your continued use after such changes constitutes acceptance.

12.3 Severability

If any provision of these Terms is found unenforceable, the remainder shall remain in full force and effect. Any unenforceable provision shall be modified to the minimum extent necessary to make it enforceable.

12.4 Waiver

Our failure to enforce any provision of these Terms does not constitute a waiver of such provision or our right to enforce it subsequently.

12.5 Assignment

These Terms are personal to you and may not be assigned or transferred without our written consent. We may assign these Terms without restriction.

12.6 Independent Contractors

The parties are independent contractors. These Terms do not create any partnership, joint venture, or employment relationship.

13. CONTACT INFORMATION

For questions regarding these Terms:

PrescientMind AI Inc. Address: 9 rue McMurray, Sherbrooke, Qc, CA J1M 2B5 Email: legal@alloia.ai

Privacy Officer Email: privacy@alloia.ai

Last Updated: October 13, 2025

Questions about our Terms of Service?

legal@alloia.ai